Simple, plain-English privacy information.

Who this policy applies to

ElwynnAI is a UK-based sole trader business. If you contact ElwynnAI, email hello@elwynnai.com, or book a call through a link on this website, this notice applies to that information.

What information may be collected

Depending on how you interact with the website or business, ElwynnAI may receive:

• Your name and contact details if you email or book a call.
• Your business name and any information you choose to share about your enquiry.
• Basic technical information such as IP address, browser, device type, and page requests through normal website hosting and server logs.

How your information is used

Your information may be used to:

• Respond to enquiries and communicate with you.
• Arrange or manage calls and follow-up conversations.
• Operate, secure, and maintain the website.
• Keep basic records of business enquiries.

Where the information comes from

Most information comes directly from you when you email, book a call, or otherwise choose to get in touch. Some technical information is collected automatically through normal website and hosting logs.

Lawful basis

ElwynnAI generally relies on legitimate interests to run the website and respond to business enquiries, and on taking steps at your request before entering into a possible business relationship.

Third parties

Your information may be handled by trusted service providers where needed to operate the website or bookings, such as the website host, email provider, and Calendly if you choose to book a call. ElwynnAI does not sell your personal information.

Cookies and tracking

This website is intentionally lightweight and does not currently use analytics or advertising cookies. If that changes in future, this notice will be updated.

How long information is kept

Enquiry information is kept only for as long as reasonably necessary to deal with the enquiry, keep basic business records, and protect the business if questions arise later. Inactive enquiry details are generally reviewed within 12 months.

Your rights

Under UK data protection law, you may have rights to access, correct, delete, or object to the use of your personal information, depending on the circumstances. If you want to ask about this, email hello@elwynnai.com.

Complaints

If you are unhappy with how your information has been handled, you can contact the Information Commissioner's Office (ICO). Their website is ico.org.uk.

Project-specific data

If you later become a client and a project involves handling business or customer data, any practical data access and handling details can be discussed separately as part of that engagement.